Shipping Policy
DikaSun Shipping Policy
We currently ship to the 48 continental United States, as well as Puerto Rico, Hawaii, and Alaska. Please review the shipping details below:
1️⃣ Shipping Rates & Delivery Times
| Region | Order Amount | Shipping Cost | Processing Time | Delivery Time |
|---|---|---|---|---|
| Continental USA (excluding PR, HI, AK) | Orders over $50 | Free | 1-2 Business Days | 1-3 Business Days |
| Continental USA (excluding PR, HI, AK) | Orders under $50 | $4.99 | 1-2 Business Days | 1-4 Business Days |
| Puerto Rico, Hawaii, Alaska | Any order amount | $15.99 | 1-2 Business Days | 5-7 Business Days |
Processing time refers to the time required to prepare your order for shipment and does not include transit time.
2️⃣ Shipping Methods
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All orders are shipped via USPS, UPS, FedEx, or other carriers depending on your location.
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A confirmation email with your order details will be sent once your order is received.
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A tracking number will be sent via email once your order is shipped.
3️⃣ Important Notes
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Customized or monogrammed items may require 4 or more business days within processing time.
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We cannot deliver to PO Boxes or military addresses (APO, FPO).
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Please confirm your shipping address before placing your order; changes after the order may incur additional charges.
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Taxes are covered by DikaSun; you are not responsible for customs duties.
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Free shipping promotions are generally applied to orders over $50 for the continental US only.
4️⃣ Shipping Issues
If there are any issues with your shipment, please contact Customer Support at dikasun@jinaup.com within 30 days after placing your order.
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